Empathetic customer service is key

How the Gartner CX CORE* model can help you deliver holistic, empathetic customer experiences

We’re delighted to provide complimentary access to the Gartner recent report into customer experience modelling.

Gartner report title: Break Out of the Customer Management Industrial Complex With Gartner’s CX CORE Model. By: Don Scheibenreif, Kyle Davis, Irina Guseva, Melissa Davis, Melissa Hilbert, Gene Alvarez, Jason Wong, Michelle DeClue, Marcus Blosch, Maria Marino, Michael McCune, Kathy Ross, 11 January 2024

Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

As technology in the workplace continues to increase, human elements of customer experience are becoming more important than ever.

Find out why, and how you and your organisation can benefit from holistic and people-first approaches to customer experience.

*Customer, Organisation, Relationships, Experience

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