Novacroft is a supplier on the UK Government’s Crown Commercial Services RM6295 framework, in an exclusive set of organisations who will have the opportunity to deliver transformational services that use people and technology.
Novacroft offers services under RM6295 Lot 1 – Citizen Experience & Process Administration, which provides contact centre solutions and process administration services. This includes full inbound and outbound contact handling, workflow support, and operational activities delivered by human agents and digital tools.
View Novacroft’s Supplier ProspectusCrown Commercial Service is the UK’s biggest public procurement organisation and an executive agency of the Cabinet Office. The CCS team are procurement experts, helping the public sector maximise every pound so precious resources can go where they’re needed most.
As a supplier on the RM6295 framework, Novacroft will continue to support clients to deliver transformative projects.
Benefits of the framework:
By purchasing through CCS commercial agreements, public and third sector organisations will stay compliant with procurement regulations, save time, get better value for money, and reach social value goals.
Buyers of services via the framework could have such requirements as the need to pilot new technology, implement robust procurement processes, better project outcomes, improved value for money, adoption of innovative solutions and digital transformation, or the mobilisation and onboarding of new contracts with effective contract management.
View Novacroft’s Supplier Prospectus
Supporting our goal to help organisations and citizens thrive:
This work supports Novacroft’s mission to help organisations thrive through smarter systems, sharper insights, and stronger relationships, and allows the company to build on decades of experience in delivering transformative public and third sector projects, working for clients such as Transport for London, the Royal British Legion, London Organising Committee for the Olympic and Paralympic Games, and the University of Bradford.
As a People-First business that wants to leave a legacy, winning a place on this prestigious framework enables Novacroft to grow and creates stability for my team, and deliver what citizens of the UK need.
– Debra Charles, Novacroft Founder & CEO
